GENERAL INFORMATION
We deliver only within Poland. Checkout offers Kurier UPS at PLN 35 and in-person pickup at PLN 0.
DELIVERY METHODS
Kurier UPS
Delivery time: 1–3 working days
Cost: PLN 35 gross
The parcel is delivered to the stated address and can be tracked online.
In-person pickup
Cost: PLN 0 gross
Collect the order in person from ROOC at Generała Stanisława Sosabowskiego 13, 15-182 Białystok. This is not a courier.
SHIPMENT TRACKING
After dispatch, you receive a tracking number by email.
INTERNATIONAL DELIVERY
We currently deliver only within Poland.
DELIVERY PROBLEMS
If you experience a delivery problem, such as a damaged parcel or non-delivery, contact us immediately:
- Email: biuro@rooc.eu
- Telephone: +48 85 811 09 28
- Telephone: +48 796 871 301
We will make every effort to resolve the problem as quickly as possible.
Last updated: 10/22/2026
